Privacy Policy
Last updated: January 2026
1. Introduction
Welcome to Sensorium Tours OÜ (“Sensorium”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us — through our website, email, or in relation to our tours and travel services.
By using our website or providing your information to us, you agree to this Privacy Policy.
2. Who We Are
Sensorium Tours OÜ
Registered in Estonia under the e-Residency program
Registration No.: 17289111
Registered Office: Tallinn, Estonia
Email: sensoriumtours@gmail.com
We are a boutique travel company curating small-group and bespoke sensory travel experiences.
3. What Information We Collect
We may collect and process the following types of personal data:
a. Information you provide directly
• Full name, contact details (email, phone, address)
• Passport or ID details (only when required for bookings)
• Emergency contact information
• Dietary restrictions, allergies, or health notes (only for travel safety)
• Payment details (processed securely via third-party providers; we do not store card information)
• CVs, résumés, or portfolios (for job applications)
• Any correspondence you send to us (emails, messages, feedback forms)
b. Information we collect automatically
• Website usage data (IP address, browser type, device information, referring pages)
• Cookies and analytics data (see Section 10)
c. Information from third parties
• Booking or payment platforms (e.g., Wix, Revolut, Stripe, PayPal, etc.)
• Social media accounts you use to interact with us
4. Why We Collect Your Data
We process your personal information for the following purposes:
• To respond to your inquiries and communicate with you
• To manage tour bookings, payments, and travel logistics
• To ensure your comfort, safety, and satisfaction during your journey
• To send you itineraries, updates, and pre/post-trip communications
• To maintain customer records and internal administration
• To send marketing communications (only with your consent)
• To review applications for employment or freelance collaboration
• To comply with legal and regulatory requirements
5. Legal Basis for Processing
Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases:
• Contractual necessity – when processing is required to fulfill a booking or service you requested
• Legal obligation – for compliance with applicable travel, tax, or safety laws
• Consent – for marketing communications or special data (dietary/medical)
• Legitimate interest – to improve services, prevent fraud, and personalize content
6. How We Store and Protect Your Data
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information.
Your data is securely stored on encrypted servers or within third-party platforms (e.g., Wix, Google Workspace, Revolut Business) that comply with GDPR or equivalent frameworks.
We retain personal data only as long as necessary to fulfill the purposes outlined above — typically:
• Booking and travel data: up to 5 years after your trip
• Marketing data: until you unsubscribe or withdraw consent
• Job applications: up to 12 months after submission
7. Sharing Your Data
We never sell your personal information.
We may share limited data only with trusted third parties that help us deliver our services, such as:
• Hotels, local guides, and transport providers involved in your trip
• Payment processors and accounting platforms
• Website hosting and marketing service providers
• Legal or regulatory authorities (only if required by law)
All partners are required to handle your data securely and in accordance with GDPR.
8. International Data Transfers
As part of our travel operations, your data may be transferred to countries outside the European Economic Area (EEA).
When this occurs, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses or verified adequacy decisions).
9. Your Rights
Under the GDPR, you have the right to:
• Access the personal data we hold about you
• Correct inaccuracies or incomplete information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Withdraw consent at any time (for marketing or sensitive data)
• Data portability – request a copy of your data in machine-readable format
To exercise these rights, contact us at info@sns.tours
We will respond within 30 days.
10. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and analyze performance.
You can control or delete cookies in your browser settings.
By continuing to browse our site, you consent to our use of cookies in accordance with this policy.
Types of cookies we use:
• Essential cookies – required for basic site functionality
• Analytics cookies – help us understand visitor behavior (via Google Analytics or Wix Analytics)
• Marketing cookies – only used with consent, to personalize ads or newsletters
11. Marketing Communications
We may send occasional newsletters or updates if you opted in via our website or during a booking.
You can unsubscribe anytime using the link in each email or by contacting us directly.
12. Photos and Videos Taken During Our Trips
As part of our experiences, Sensorium and its authorized representatives (including Tour Leaders, photographers, and local partners) may capture photos and videos during group activities and events. These visual materials are often used to document the journey, celebrate shared memories, and promote future Sensorium experiences.
How We Use This Content
• To share post-trip memories with travelers in private group albums or emails.
• To feature authentic moments on our official communication channels (e.g., website, newsletters, social media, or printed materials).
• To illustrate the nature of our tours for prospective travelers and marketing partners.
Your Privacy Choices
We deeply respect your personal comfort and privacy.
• If you prefer not to appear in photos or videos used for promotional purposes, you may simply inform your Tour Leader or email us in advance at booking@sns.tours
• We will ensure that any identifiable images of you are not published or shared externally.
• You may also request removal of any photo or video in which you appear by contacting us at the same address.
By participating in a Sensorium journey, you acknowledge that group photos and general ambiance footage may be taken in public or shared spaces, but your personal rights and preferences will always be honored.
Our goal is to celebrate connection and beauty — never to compromise your privacy.
13. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will appear on this page with a new “Last updated” date.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:
Sensorium Tours OÜ
📍 Tallinn, Estonia
📧 info@sns.tours
🌐 www.sns.tours
- Travel your senses.
